Employees’ Provident Fund (EPF) members in India now have access to a simplified method for checking their provident fund balance without using internet services. This initiative from the Employees’ Provident Fund Organisation (EPFO) enables account holders to retrieve key PF details via a missed call or SMS service—at no cost. Especially beneficial for users without smartphones or stable internet access, these offline options promote financial awareness and transparency.
To access these services, an active Universal Account Number (UAN) and a registered mobile number are essential. EPFO emphasized that these methods are designed to serve millions of salaried individuals, particularly in remote areas with limited digital access.
Missed Call Facility for PF Balance Check
EPFO members with an activated UAN can give a missed call to 99660 44425 from their registered mobile number. Within moments, they will receive an SMS with details of their PF balance and the last credited amount. To use this feature, it is mandatory that the member’s UAN is linked with their bank account number, Aadhaar, and PAN. The call disconnects automatically after two rings, and no call charges apply. EPFO confirmed this service is completely free.
SMS Service in Regional Languages
Another convenient method is through SMS. Members must send “EPFOHO UAN” to 77382 99899 from their registered mobile number. The default language for the response is English. To receive information in Telugu, one should send “EPFOHO UAN TEL”. EPFO supports messages in Hindi (HIN), Punjabi (PUN), Gujarati (GUJ), Marathi (MAR), Kannada (KAN), Tamil (TAM), Malayalam (MAL), and Bengali (BEN). The SMS includes the current balance, recent contribution, and Know Your Customer (KYC) linkage details.
How to Activate Your UAN Online
If your UAN is not yet activated, visit https://unifiedportal-mem.epfindia.gov.in/memberinterface and click on “Activate UAN.” You must enter your UAN, name, date of birth, mobile number, and CAPTCHA, then submit the OTP received. After setting a password, you can begin using the EPFO missed call and SMS services.
Updating KYC for Full Access
For seamless access to all services, members must update their KYC details through the EPFO Member Portal. Navigate to the ‘Manage’ section, select ‘KYC’, and update your Aadhaar, PAN, and bank account information. After submission, your employer will verify and approve the updates.
Why This Matters
This offline access to PF account information is a game-changer for India’s large unconnected population. By offering PF balance check without internet using UAN, EPFO ensures inclusivity and ease of access to retirement savings details for every employee, regardless of their digital literacy or connectivity. This initiative aligns with the government’s broader goals of digital empowerment and financial inclusion.
Conclusion
EPFO’s new offline services are a step forward in democratizing access to essential financial information. Whether you’re in a remote village or simply without internet at the moment, your PF balance is just a missed call or SMS away. If you haven’t activated your UAN yet, do it today and stay informed about your retirement savings anytime, anywhere.
Disclaimer:
These services require your UAN to be linked with KYC documents (Aadhaar, PAN, and bank account). Ensure these are correctly updated in the EPFO portal for uninterrupted access.
FAQ
1. Can I check my PF balance without internet access?
Yes, you can check your PF balance using a missed call or SMS service if your UAN is active and linked to your registered mobile number.
2. What number do I give a missed call to for PF details?
Dial 99660 44425 from your registered mobile number. The call will disconnect automatically, and you will receive an SMS with your PF details.
3. How can I get PF information in my regional language?
Send an SMS with “EPFOHO UAN [language code]” to 77382 99899. For example, use “TEL” for Telugu, “HIN” for Hindi.
4. What documents should be linked with my UAN?
Your UAN must be linked to your Aadhaar, PAN, and bank account to access offline services.
5. How do I activate my UAN if it is not active?
Visit the EPFO member portal, click on “Activate UAN,” and follow the instructions using your personal details and mobile OTP verification.
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